However, if you want to configure TLS/DTLS manually, see Manually configure TLS on a VDA.Ĭonfigure TLS in the Delivery Groups containing the VDAs by running a set of PowerShell cmdlets in Studio. For details, see Configure TLS on a VDA using the PowerShell script. It is highly recommended that you use the Citrix supplied PowerShell script to configure TLS/DTLS. (For convenience, further references to machines where VDAs are installed are simply called “VDAs.”) For general information, see TLS settings on VDAs.
For details, see Install TLS server certificates on Controllers. Obtain, install, and register a server certificate on all Delivery Controllers, and configure a port with the TLS certificate. Use the following procedures the steps are common to both TLS and DTLS except where noted: Configuring a Citrix Virtual Apps or Citrix Virtual Desktops Site to use TLS also configures it to use DTLS. TLS and DTLS are similar, and support the same digital certificates. Citrix Virtual Apps and Desktops also support the Datagram Transport Layer Security (DTLS) protocol for UDP-based ICA/HDX connections, using adaptive transport. HDX features managed through the registryĬonfigure COM Port and LPT Port Redirection settings using the registryĬonnector for Configuration Manager 2012 policy settingsĬollect a Citrix Diagnostic Facility (CDF) Trace at System StartupĬonfigure with Citrix Analytics for PerformanceĬitrix Virtual Apps and Desktops support the Transport Layer Security (TLS) protocol for TCP-based connections between components. Generic USB redirection and client drive considerationsīest practices, security considerations, and default operationsĬompare, prioritize, model, and troubleshoot policies Monitor, troubleshoot, and support Microsoft Teams HDX video conferencing and webcam video compression
GPU acceleration for Windows single-session OS GPU acceleration for Windows multi-session OS Transport Layer Security (TLS) on Universal Print Server Pass-through authentication and single sign-on with smart cards Integrate Citrix Virtual Apps and Desktops with Citrix Gateway Security considerations and best practices Microsoft System Center Configuration Manager environments I have also tried all this with Version: 20.2.0.25 (2002) to no avail.Microsoft System Center Virtual Machine Manager virtualization environmentsĬitrix Hypervisor virtualization environments I can't seem to relate the issue to a specific model as I have two of the exact same model desktops with one working and one not. Several of the PCs both laptop and desktop work with no issues. I've tried fresh OS installs I've tried resetting the receiver.
and still have not found a solution that has helped.įrom searching I found and tried many suggestions of which one seemed hopeful which involved adding a registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Citrix\ICA Client\VdLoadUnLoadTimeOut and increasing it above the default. I have been searching for a solution to this problem for over a year with multiple versions of the workspace app. The very next time the try to access the Citrix app they get the same error again and I'm back to square one.Īfter logging into the hospital portal and selecting an app the service starts but never processes then shortly times out with the encryption error. So after manually removing all the registry entries left over, I can reinstall Version: 19.12.0.119 (1912) again.Īfter that the user can successfully access the app. The tool never fully removes all the registry entries. I have tried using the removal utility and reinstalling which does not correct the error. All have Webroot SecureAnywhere endpoint protection installed (with the Citrix Workspace App has been whitelisted) All have Microsoft 365 office suite installed (fully updated and patched) (Which is what the Hospital's IT Admin suggested using).
Windows 10 Pro version 1909 (fully patched). Please contact your Administrator." One my clients logs into our Regional Medical Center portal to access their Epic Practice Management Database using the Citrix Workspace App.Īll of the endpoints at this office are fairly new Dell Latitude Ultrabooks or Optiplex Desktop PCs of varying models. "Citrix Workspace App Error: This version of Citrix Workspace Does not support selected encryption. I have a few endpoints getting an encryption error on there Workspace App.